JMI's telephone surveys are conducted from one of the country's most advanced communication centers.

In Japan, telephone interviewing is recommended for shorter surveys (up to 30 minutes) and those requiring a nationally representative base. Typical examples are B2B surveys, customer satisfaction and continuous tracking.

Our surveys are run from the JMI group's state-of-the-art call center in Nagoya. The center's specifications are:

	Capacity to place 2,000,000 calls per month
	400 CATI (Computer Aided Telephone Interviewing) stations
	Predictive dialing
	Internet enabled functionality
	In-house B2C list 33,000,000 records
	In-house B2B list 9,000,000 records

The CATI systems, combined with JMI's highly experienced interview teams, ensure maximum data quality at all times.

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